UK Shipping

– Free UK shipping on all orders over £35.00
– Standard delivery fee of £3.99 on orders less than £35.00
– Expected delivery within 3-5 working days by Royal Mail standard

EU Shipping

– Free EU shipping on all orders over £100.00
– Standard delivery fee of £9.99 on orders less than £100.00
– Expected delivery within 7-11 working days by Royal Mail standard international tracked
(Germany, Republic of Ireland, Netherlands, France, Austria, Italy, Spain, Belgium, Portugal only available)

USA Shipping

– Free USA shipping on all orders over $170.00
– Standard delivery fee of $20.00 on orders less than $170.00
– Expected delivery within 10-17 working days by Royal Mail standard international tracked

Customs Charges

Please note, orders shipping outside the UK may be subject to customs charges and tax.
Customers are advised to check with local authorities before placing an order.

Returns Policy

We are confident you’ll be delighted with your purchase. If you wish to return your order, please notify us within 14 working days of receipt by emailing [email protected].

– Products must be returned in their original condition and packaging.

– Refunds will be issued within 30 days of notification.

– Return postage costs are not refundable.

Return Address

9 Ashbury Gardens Romford RM6 5UD

Non-Faulty Products

Please note we cannot accept returns of opened or used products due to hygiene reasons.

– Returns accepted within 14 days in original, unopened condition.

– Refund or replacement offered.

– Products should be securely packed and returned via Royal Mail Tracked Service or signed for.

Damaged Goods

If your order arrives damaged or is suspected to be faulty, notify us within 3 working days at [email protected].

– Replacements or refunds will be arranged promptly.

– Return postage costs will be covered by us.

– Returns accepted within 14 days of receipt for damaged or faulty goods.

– If package is visibly damaged on delivery, sign as “received damaged”.